Paul Woods – visited 04/2017
Dear Mr Lee,
I am writing to you on a matter I should have contacted you sooner on. My wife and I are organizing our second trip to Vietnam and are using your company again to help us with this. I wanted to let you know how happy we have been with Linh’s help both on this occasion and in particular for our visit last October. She is very efficient and knowledgeable and we would always recommend her to colleagues if they want to do a similar trip.
Also we thought your drivers are very kind people who did not take advantage of us. Ancsa can’t stop talking about them.
Paul and Ancsa.
Brian John Spencer Henslow & Sara Louise Henslow – visited 03/2017
We wanted to travel from Saigon to Phnom Phen via the Mekong Delta, but without too much driving. I worked for hours on the net but when I found Thao Vu it all fell into place!! I knew what we wanted and Thao just explained how we could do it. We ended up driving just two hours to Ben Tre. There we joined our private Sampan (not a lot more than the big boats). What a trip. Three days two nights. We did everything!! Cycled miles, never saw another tourist- not one!!! Because the boat is small it takes a completely unique route. We had it for two but it takes four. All the way to Chau Doc. There a driver took us on to the border and saw us through. Another driver wafted us to the door of our Phnom Phen hotel. Clockwork!! All arranged perfectly by Ms Thao. If you want to see the Mekong in comfort and style book Bourganvillia or a similar historic Sampan. Crew of five. Lovely bedroom and lounges. And you really see the Mekong.
Many thanks Thao!!!
Great organisation always going the extra mile.
Melissa Ann Glauch – visited 18/02 – 03/03/2017
We just returned from a 14 day, once in a lifetime trip, to Vietnam and Cambodia. This was made possible by Nam Ngo, Sr. Travel Consultant for Indochina Voyages. He created a trip that included everything we could have asked for and more. I worked with him, via email, to ensure all of details were covered. He was extremely responsive and had very creative ideas that spurred on further exploration of both countries. We did so many things that I would have never thought possible. For example, a bike ride through the countryside of Hoi An, a ride in a basket boat on the Song Thu river, we met a local person at his house and shared a coconut. We cruised the Mekong Delta on a sampan and had a candlelight dinner at an ancient house. We shared tea with the owner of this house and left with feelings of great gratitude for her congeniality and graciousness. All of our hotels were different but always 5 Star and luxurious, we stayed at the Four Seasons in Hoi An and then more historic hotels in Siem Reap (The Raffles Hotel) and Siagon (The Rex Hotel). This added so much color to our trip and opportunities to learn. Our tour guides were unbelievable. Not only were they local, well versed, educated but very affable. They shared stories about their countries and their own personal lives. Every time we parted with one of our tour guides we parted with tears in our eyes and big hugs as they changed our lives forever. This was an adventure that will stay with me for the rest of my life and I owe this to Mr. Nam Ngo with Indochina Voyages.
Hacer Durmus Tekce & Ertuprul Tekce – visited 02/2017
We just returned from a wonderful 12 day trip to Vietnam and Cambodia. We would like to thank all the Indochina team, especially our travel consultant Mr Minh Vu! Minh tailored a perfect trip for us according our desires. He was very helpful and polite, he supported us in every minute of our visit. Everything went very smoothly. We had great time in Vietnam/Cambodia and it was a unforgettable vacation for us!! We are looking forward for visiting Indochina area again. We are happy to recommend Indochina Voyages to our friends who venture to Vietnam in the future.
Mrs. Debbi Moses – visited 31/01 – 19/02/2017
Just returned from a 3 week trip to Vietnam and Cambodia using Indochina Voyage’s agent Huyen.
Huyen is a most outstanding agent and answered all my questions over a 6 month period! She designed a custom tour for us based on our interests. Our adventure included many highlights from northern Vietnam to the south as well as 3 days in Cambodia.
I can’t say enough about Huyen’s amazing concern and support for us in every aspect of our trip. We could enjoy the tour without any stress. She made sure every detail was taken care of!!! We had wonderful guides and drivers.
I would definitely us IV again!!!
Gene Walters & Elsa Watlers – visited 23/01- 09/02/2017
We wanted to visit Vietnam during TET in Hanoi and decided to leave the planning and logistics to the excellent staff at Indochina VoyagesTravel. What a GREAT TRIP! They covered all of the details for us – planes, trains, and automobiles – as well as guides in Vietnam and Laos. We spent pre-TET and TET in Hanoi and it was a thrilling experience not to be missed. The hotel selections were top-notch, all located within the Old Town Hanoi, while the one in Luang Prabang was in a more secluded, yet easily-reached area. Indochina Voyages also provided a new comfortable Toyota SUV vehicle and driver for trips to Halong, Ninh Binh, Can Cao market, SaPa, and to airports, train station, hotels.
I highly recommend Indochina Voyages Travel to anyone going to southeast Asia. They custom-design trips for each travelling person or group so the amount of physical activity, routing, personal interests (culture, art, history, food) can be adjusted to YOUR preferences. Communications from IVT, (in excellent English), made it so easy to work with them, we felt they provided very good value for our 17-day trip. In our opinion Mr. Tim Lee has assembled a very competent and friendly team at IVT – we were satisfied of every aspect of our trip thanks to them.
Shrina & Toral – visited 10/2016
Found them online and at first were abit skeptical, but once started communicating to them via email / and via what’s app. They were very quick to response , and tailor made our tour as per our needs. In particular we spoke to Nam ngo he was very good , very flexible. We did a 10 days holiday at Vietnam , and once we got to Vietnam not a single hiccup. Met Nam after half the tour and very hospitable. He was and still is always helpful. I definitely recommend them very professional and they Soo flexible.
Well done & thank you Nam.
Rhona Patricia Scotter – visited 13/08 – 01/09/2016
Following the success of planning my daughter’s travel experience in Vietnam earlier in the year, I used this company to plan my own trip recently. And once again I was thrilled with their advice, detailed planning and organisation. Huyen proved to be thorough and efficient, responding promptly to my many emails in the beginning stages and following up my requests. She managed to book all our flights (both international and domestic) at a much more reasonable cost than I could and then co ordinated our three week holiday in Vietnam, booking hotels, airport transfers and any tours I requested. Nothing was too much trouble for her and I have to say during our holiday everything went like clockwork! It was lovely to finally put a face to the name when the lovely Huyen managed to meet up with us briefly during our time in Hanoi. Thank you Huyen for the delicious “moon “cake you brought us, but more importantly for the wonderful service you provided from the planning to the execution of our trip.
Dharminder Singh Dosanjh – visited 08/2016
We booked a 2 week tour with Indochina Voyages and did a classic tour for myself, wife and 13 year old daughter. The process for booking was done via efficient email correspondence. Our advisor Tham was clear on our needs and built a great itinerary. The trip exceeded our expectations, the whole trip did involve travel across the country using trains, boats, 2 internal flights, tuk tuks and we had guides in most places. The whole process was very slick with people to meet us at the right time and all were very friendly. Our favourite guide was Long is Hoi Ann, very knowledgable and very funny. The hotels that were selected were all 4 star and were all great, particularly the Hanoi La Siesta Trendy, great service and Palm Garden Resort in Hoi Ann, a great beach resort. We also had restaurants for lunch and some dinners selected for us and they were all great, we would probably have not found them ourselves. One of our favourite trips was to the Mekong delta with Halong Bay just behind. Overall we cannot thank Tham and Indochina Voyages for putting together an amazing itinerary.
Jill Maguire – visited 08/2016
“Loved Vietnam,Cambodia ,Sappa because of Indochina Voyages and Nam our contact.”
Everything was just what we had wished for.great drivers,great guides.great Location Hotels….we had quite a few seperate day and overnight trips…all so well organized by Nam at Indochina Voyagers,Vietnam….on email from Australia…they are such in the .know. We loved it all.even met up with gorgeous Nam and took him for meal to thank him….that too was amazing…..as he ordered for us…a real Vietnam food Experience…just loved Hanoi.Love Hoi An especially,Halong Bay cruise overnight Dragon Legend,and finally the Mekong Delta cruise on Mekong Eyes…all special.Thanks Nam.
Lisa Rae Lindley – visited 07/2016
We found Indochina tours online, and sent an email off to explain that we had 8 days to spend in Vietnam. Ms Than Tram promptly responded to our email and within a couple of days had come up with an itinerary and price. We were very happy with the price, and were surprised by the level of service and the fact that our accommodation was all 4 or 5 star.
We had 2 nights in Hanoi, 1 night on a boat in Halong Bay and 4 nights in Hanoi. Hanoi was our favourite place to visit, however, could not fault the service for the whole week. We were picked up from the airport, transferred to hotels, and internal flights, and shown around each city by some wonderful guides.
I would thoroughly recommend this agency to anybody wanting to explore Vietnam, in style at a fantastic price!
Arvind – visited 03/2016
I am doing great. You guys did great job. Your service was beyond 5 star . Guide was very good . It was raining when we started but it stopped later on and we enjoyed pleasant climate. Food you arranged was good. Overall it was a memorable experience. I will definitely write review in trip advisor over the weekend.
Thank you for Great service. I have recommended your service to few of my country people.
You did great job Anh. Good luck for your future. God bless
Andrea Favara – visited 21/02 – 27/02/2016
we are just at home back from our holidays.
i want to thank you and your staff for the excellent job and the suggestions you gave us to enjoy your country.
We’ll be back to visit the north and had a good a really good time.
I’ll give you best evaluation
The Renzella family – visited 01/2016
As you know, we have have now returned home from our holiday to Vietnam and Cambodia. I just wanted to let you know that we have had such an amazing time and we really were impressed with your tour company. We have never travelled through a company before, but we were so impressed that we will consider future holidays this way.
Thank you so much for such a professional service, your tour guides had so much knowledge to share with us and they always went out of their way to be of assistance.
I would like to wish you and your family a very happy new year, one that will be filled with lots of good health and happiness.
The Renzella family
Graham & Alex Mills – visited 28/12/2015 – 11/01/2016
Whilst we are sitting in KL airport awaiting our flight home to Southern Spain via Hong Kong & London we are thinking about our wonderful trip up the Mekong Delta…what a super way to bring our Vietnam experience to an end!!
Thank you for arranging a perfect way to enjoy the Mekong Delta. We were picked up on time & arrived at Cai Be in 2.5 hours including welcome ‘comfort break’. As we were early, the Bassac guide arranged for us to join up with another couple to explore a nearby village & then board our lovely Bassac boat.
The boat was much better than we expected & it was so friendly with only a total of 12 passengers. Everything was so well done especially the great food & very good service. Despite cabin being small it was very comfortable.
We were safely returned to our Rex Hotel in very good time. All the trips & sights we did were very memorable so we return home with happy memories & lots of photos!!
We both thank you for your very professional attention to all of our trips inc Hue, Hoi An & Dalat to Nah Trang & whilst we will be placing a very favourable review on Tripadvisor, we wanted to say “Thank you” for a job very well done!!
Graham & Alex Mills
Robert Dubose – visited 19/12/2015 – 01/01/2016
We had a wonderful trip — perhaps the best vacation we have ever had. Thank you so much for everything.
First, some highlights:
-We loved seeing Angkor Wat and Angkor Thom by bicycle. I would not recommend bicycle for most of your clients, but for active clients like us, it was great. Riding bicycles in Cambodian traffic was challenging and exciting for the first hour or so. But once we learned how the traffic worked, it was great fun.
-On the second day at Angkor, our guide took us to even more temples than listed on the itinerary. We appreciated that very much.
-In Luang Prabang, we especially liked the morning market. The Mekong cruise was relaxing and fun.
-Despite the bad weather, which caused the cave dinner to be cancelled, the boat trip in Halong Bay was absolutely outstanding. The operator did a great job. The lead guide on the boat was a fantastic guide. And the food on the boat was some of the best food we had during the entire vacation.
-The highlights of Hanoi were the street food tour, the Bai Dinh Pagoda, and Trang An. Our lunch in the country near Trang An also was authentic and delicious.
We had no complaints about the trip at all. We were generally happy with our hotels. A few notes about the hotels:
-The Saem Hotel in Siem Reap was far from the center on a dirty street. But the hotel was so attractive and comfortable that it made up for the location. We loved it. Some other clients might not appreciate it because of the location.
-The Sanctuary Hotel in Luang Prabang was absolutely beautiful and in a great location. The staff were very friendly. But our room had an unpleasant smell. Still, I would recommend the hotel.
-The Boss Legend was outstanding in all respects — great location, comfortable room, helpful staff.
All of our guides and drivers did a great job.
When we return to Southeast Asia, we will contact you again. Thank you so much for your great effort and your wonderful ideas.
Samantha Lamb – visited visited 11/10 – 18/10/2015
Good afternoon Huyen,
Thank you for your email. We have had the most amazing time here in Vietnam and we are already planning our return trip. We will definitely contact you to organise our next trip. Your organisation of our trip has been faultless. We will recommend you to all our family and friends who intend on travelling to Vietnam.
16.30 is correct for our pick up this afternoon. We really don’t want to leave but we will be back soon and if we come to Hanoi I would love to meet you.
Thank you again.
Michael Hiley and Chantelle Hiley – visited 17/09 – 03/10/2015
I am Michael Hiley, (the husband of Chantelle) and I would just like to let you know that we had a fantastic time in Vietnam and will be recommending your services to everybody we know.
I would like to make a special note to how great our tour guides were. They were all very friendly, professional, knowledgeable and made our trip feel like we were just visiting old friends who were showing us around their home town.
Tom really stood out to us as a highlight of our trip and an excellent first encounter. When we first landed in Ho Chi Minh City, Chantelle was very stressed from the visa process, we were running three hours late and we didn’t expect our driver to still be waiting around for us. I think Chantelle was ready to break down and cry. Luckily for me, Tom showed us an incredibly friendly side of Vietnam. I have never seen Chantelle go from upset to laughing and energetic in such a short time. Apart from his personality, Tom was also extremely knowledgeable and answered all of our questions. We really appreciate the small things he would do like pull over on the side of the road and teach us how to order sugar cane juice or coffee.
We understand our hotel mix-up in Nha Trang had nothing to do with you, and we really appreciate how quickly you were able to fix our problem. I must apologize for contacting you on your day off, I admit we forgot what day of the week it was. We loved the second hotel we stayed at and will be recommending friends stay there if they go to Nha Trang.
I think we will be suggesting our friends skip Nha Trang and spend more time in Ha Noi since it is so beautiful and Essence hotel is so perfect (we wrote them a 5 star review on Trip Advisor.) – great recommendation by you
We really had a great time everywhere we went and know it was all thanks to you for making everything come together.
Jan Poldervaart – visited 10/09 – 26/09/2015
Yes we are back at work and using our spare time to get up to date with all our other tasks around the home.
Fortunately we have many great memories of our holiday in Vietnam and so we find ourselves often reminiscing or talking about the many highlights and experiences.
Thank you for your efforts and contribution in making our tour such an enjoyable and memorable holiday.
It was thanks to your suggestions and planning that made our tour such a very well organised tour that ran faultlessly.
Your proposal had good balance between the cities and the country while it also had the ability to accommodate being tailored to our needs. There was also a good balance between the historical aspects, the cultural aspects and the outdoor activities.
There were many highlights:-
The extensive knowledge of the tour guides and their willingness to share (especially their cultural and historical knowledge). It was particularly good to have tour guides from each of the areas as they were passionate and had in-depth knowledge specific to the area.
The personalised nature of the tour. We were able to interact with the tour guide and learn so much from them
Learning about the country, its peoples, history, diversity and culture. we not only got to hear and read about the country but also had the opportunity to experience it.
Vietnamese cooking and food – the fact that the lunch menu was a set menu was a very positive way to introduce us to the local food. Often the restaurant staff would come to our table and explain how to eat certain foods. Not having dinners pre arranged was also good because this offered us the opportunity to go out and try /experiment with Vietnamese food on our own.
Meeting you in person in Hanoi. Thank you for making the time to meet with us on our arrival and departure in Hanoi. This personalised service was much appreciated.
The structure of the tour was good – starting in the South and building to a crescendo in the North.
For us the event highlights were:
The Mekong Delta – especially the bicycle ride , making rice paper and the trip on the sampan.
The Cu Cie tunnels
Visiting the Champa ruins at My Son
Having tailored clothes and shoes made in Hoi An
The trip across Hai Van pass.
Riding on a “xich lo” from the market back to the hotel in Hue
The Ho Chi Minh Complex
Visiting the museum of ethnology – provided much information.
The water puppet show – really special
Visiting the local Bac Ha market – the colours , the people, the diversity.
The trek to Muong Hoa valley and Ta Van village – awesome
Ha Long bay – the cruise, the picturesque views, kayaking
Sung Sot cave
Trang An Grottoes and Bai Dinh Pagoda
As you can tell – many, many highlights and about 900 great photographs to try and capture all of the many memories.
When we reflected on our accommodation and services we were very happy with the standard and quality.
Once again we would like to compliment you on your suggested sightseeing and activities, the planning, execution and co-ordination of our holiday and tour.
We would also like to compliment you on your customer service, your daily phone calls were much appreciated and reassuring. We knew that if anything needed attention then we were able to bring this to your attention immediately.
We have already started sharing your contact details with friends and work colleagues.
Thanks again for all your work in making our tour such an enjoyable and memorable holiday.
Jan, Pat and Kyle Poldervaart
Susanna & friends – visited 08/2015
hope this email finds you well.
Now that we are back home (and back to work unfortunately ) I’m glad to share with you some comments on our great experience we had in Vietnam:
Staring from Sapa, our guide Tee was so lovely. Despite of the very bad weather we found, we had a great experience and he was really perfect and patient with us.
He had the great idea to move our accomodation from LaoCai to Sapa and that had been definitely a very good solution, as we could relax just after the trekking and the heavy rain. Also lunch here was really awesone.
The family too has been so kind with us…and I will remember this night as one of the best moment of my holiday..the home was clean, the bath well furnished and they cooked so much and so tasty for us.
During the breakfast , the lady has prepared even pancakes for us!!
Then last stop to Cuchi and here again all perfect. Guide very well prepared and so impressive experience.
Also transfers has been so perfect, you were right about the fact that we had planned too early arrival at Hanoi airport , we spend the whole afternoon there , we tried to find a previous flight to go earlier to HoiAn but they were fully booked or expensive…
I will leave my comment also on tripadvisor as I would recommend Indochina as top agency, but I would like also to thank you again for your great support during previous months and when there..it has been a pleasure and I hope you can support us again if maybe in the future we will plan another tour in South East Asia
Susanna & friends
Garry Chapman – visited 20/07 – 05/08/2015
I am writing to you to express my complete satisfaction with my recent travel experience with Indochina Voyages and to particularly commend my travel consultant, Tham Tran, for her excellent assistance and customer service.
In July and August I travelled with my wife and two friends to Vietnam and Cambodia on a private tour that was planned and organised for us by Tham. It turned out to be probably the best holiday I have ever been on. We loved every day of the trip and will definitely be recommending Indochina Voyages to our friends in Australia as the preferred travel company to deal with for any future travel in South East Asia.
In highly commending Tham for her assistance with the trip, I would like to highlight the following:
• When I indicated to Tham that we were interested in experiencing both history and culture, she planned an itinerary and suggested activities that perfectly satisfied each of these needs. As a result, our tour of Vietnam and Cambodia was rich with experiences that not only allowed us to learn more about these countries, but that also made us want to come back and do it all again one day
• While we were planning the trip, Tham was in regular email contact with me. Whenever I wrote to her with a question, she was always prompt with a reply and very helpful on each occasion
• The accommodation suggested by Tham was superb. We were treated as welcome guests everywhere we went and would definitely return to each of these hotels in future
• At every airport we were met by a smiling guide and driver. Our guides were first class. They were knowledgeable and friendly and we thoroughly enjoyed their company. The drivers and air conditioned vehicles were excellent
• All airline and train bookings and travel proceeded as scheduled and we were made welcome by the staff on each journey
• The cost of the entire trip was very reasonable and provided excellent value for money
• Tham came to visit us at our hotel in Hanoi to welcome us to Vietnam. It was so lovely to meet her. She is warm and personable and an asset to your company. Her customer service is outstanding
• Tham made regular phone calls to our guides to check that everything was proceeding as planned. She also spoke to me during each phone call to ensure that we were enjoying our trip.
• When two members of our party had birthdays, Tham rang to wish us happy birthday. She also arranged for us to receive birthday gifts, which was very thoughtful of her
• At the completion of our trip, Tham wrote to me to seek feedback on our experiences to ensure that everything was to my satisfaction. I was happy to inform her that we had loved every minute of it
In summary, I am very glad that we chose Indochina Voyages, and particularly grateful that Tham was our travel consultant. We have already begun to recommend your company and Tham’s services to friends.
On your business cards, it says ‘Beyond the ordinaries of Asia’. Thanks to Tham for ensuring that our Vietnam-Cambodia holiday certainly made those words come true.
With best wishes
Visited 20 July – 5 Aug 20115
Bridget and Craig – visited 06/2015
Yes we are back to normal unfortunately as we’d rather be in Vietnam Smile. Thank you very much for the cake it was delicious.
We’ve downloaded all our photos and loved looking at them as there were many special moments.
The program you put forward was exactly what we needed to get a feel of Vietnam and gave us a better understanding of the history. The guides that were very knowledgeable and good fun. Nothing was too much trouble for them and we really enjoyed their company.
We would definitely use your company again if we were to return to Vietnam and require the assistance of a tour company. We would not hesitate to recommend your company’s services to visitors to Vietnam.
Thank you again and please send our thanks to Tuc, Viet, Sonny, Minh and Hue (hopefully we have the names correct).
Bridget and Craig
Jimmy Loh group – visited 23/06/2015
We had a good time in Hanoi and Sapa. Thank you for all your wonderful suggestions and itinerary arrangement.
The morning and arrival refreshing washed up in hotels in Sapa and Hanoi were well organised and thoughtful. We appreciated it very much.
We will certainly we engage or recommend your services to our friends for our future trips to Vietnam.
Once again thank you very much.
Ibukun Osuntoki – visited 19/05 – 02/06/2015
Thank you very much for your email. I’m happy to say that we arrived safe and sound in London
Thanks so much for all your hard work in organising our trip! I’m speaking for all of us when I say we had a really great time! Best trip by far. It was so nice not having to worry about planning things, before you had already put things in place. Please pass our thanks onto all our guides: Tuan, Tu, Ha, Tom and Minh; as well as the drivers. Everyone we met was really friendly, and made our trip that much better.
We will definitely use you again when planning our next trip. Hopefully Thailand and Laos next time 😉
Ibby, Bukunmi and Annette. Xx
Candace & Jeremy Milner – visited 16/05 – 04/06/2015
Greetings from the UK! Thanks so much for your email. Apologies for the delay in responding – we’ve been in three different time zones in the last week – just catching up on emails now.
We really enjoyed our trip and would like to say thanks once again to you and guides, Sinh, Minh, Long, Anh and Hai, as well as the many drivers along the way. The effort and dedication displayed by the Indochina Voyages team at large to ensure that we had an enjoyable and memorable holiday was impressive and greatly appreciated.
Although we had the slight issue with the taxi pickup in HCMC, in all honesty, it was not a problem; it was promptly resolved to our satisfaction the next day. Thanks once again.
Your itinerary provided us with the opportunity to experience a detailed and compelling introduction to Vietnam; the guides at various locations certainly knew their ‘stuff’!
We enjoyed the 20 days immensely, and especially the sectors in Hanoi, Sapa, Halong Bay, Hoi An and Dalat. We also especially relished the visits to the various local markets and the street food (and bia hoi – Jeremy) experiences.
Thanks again, Tham! We’ll certainly be in touch if we are looking to travel to any other countries in the Indochina region.
Candace & Jeremy Milner
Travel 16 May – 4 Jun
Flurina Maurer – visited 22/04/2015
Thank you for your message. Sorry we did not have a chance to talk, but we were busy enjoying our time.
Everything is going smoothly here, we enjoy our trip very much, thank you! If we have any comments or feedback we will let you know, but so far everything is perfect. Thank you for the perfect organization!
Flurina & Mathias
Elvira Di Martino – visited 28/03/2015
I’m really sorry to come back to you so late but with the travel I wanted to take time to write to you.
Vietnam is an amazing place and surely I will come back.
The trip to Halong Bay was magic. The guide was fantastic as the organization and the food. Everything was perfect and we were so happy.
Many many thanks for everything and we will stay in touch. I wait for you in my country and for sure I come back to Vietnam…this time I want to do Hue and Phu Quoc.
From Douglas Chesher – visited 06/03 – 13/03/2015
“Brilliant service from Indochina Voyages”
I could not have been happier with my holiday. Nam was very efficient in organising my visit before I left, and kept in contact with me during my time in Vietnam to ensure everything was running smoothly. My guides went out of their way to ensure I had the best experience possible. If I am in the region again I will definitely be in contact with Indochina Voyages.
Darren Baker & Sharon Bennet – visited 03/03 – 15/03/2015
We wanted to say “thank you so very much” for all of your hard work and support (and patience!)
Our trip was wonderful and, to a great extent, this is because of you. You not only put together a fabulous itinerary, but you then were happy to change things at the last minute. A few of these changes made a huge difference.
TripAdvisor said you were the best in the business and we will shortly go on and add comments that support this widely held view.
Thank you – and hopefully we will speak to you again.
Darren Baker & Sharon Bennett
Kim and Arisara Millerick – visited 02/03 – 10/03/2015
Thank you Tham for your kind email,we will be in Thailand for another two weeks before we head home. Arisara and my myself had a great time seeing such a different and amazing country.
We both would like to thank you and your hard working team for making us feel so welcome and making every thing so easy for us.
I took so many photos that cant wait to show my family and friends all about them.
I will be posting soon a great review on tripadvisor for you and your company as thanks for a great holiday.
I hope to return later when the weather is better to see it again so hopefully we can meet again.
Michael Clement & Thomas Michael – visited visited 01/03 – 17/03/2015
Thank you so much for all of your help. It was an extraordinary experience with terrific execution. We were particularly pleased with our guide in Siem Reap. They were all great but he stood out among all. I will definitely be recommending your agency for future travelers in my network.
Mi Jung – visited 05/02/2015
Hello Hoang this is Mi.
We are now in Korea and I would like to say thank you very much! The train you booked for us was really cozy. I would never forget that experience. When we came back to Hanoi from Dong hoi on Monday we did not do anything (as we were just so tired from the cave trip keke) but we ate a lot again at the restaurant you recommended.(thinking of the restaurant just made me to be hungry now.) The foods were great there! Thank you again for being so nice to us! I just can’t wait to visit Vietnam again. Of course we will contact you again. And please if you have a chance to come to Korea, let me know! I would love to help you! Thank you again and hope you all the best!
Warm regards from Korea,
Mr. Cher Min Teo – visited 18/12 – 29/12/2014
Thank you for the great time that we have in our first visit to Vietnam. The itinerary that you helped us put together was great and the children definitely loved it, especially in the Meking Delta, Hanoi and Hoi An, and the cruise in Ha Long Bay. The trip was probably a bit short for the number of places that we visited but we have a better idea where we will like to spend a little more time and visit in the future when we visit Vietnam again.
We definitely appreciated your stopping by in Hanoi and the basket of sweets, as well as booking us into the Christmas party in Hue. We found everyone to be really friendly everywhere we went, and Vietnam to be such a lovely place that we will like to come back again later.
All the hotels were really well placed and within easy walking distance and are quiet. Thank you for the suggestions. We had some hiccups with the Conifer Hotel although it wasn’t anything that was serious but areas that they could improve on. Their room safe was quite problematic and locked us out twice even though we put the correct code in there, and there was some problem with the sewage and our children’s room ended up smelling a little when we checked in. They did explain that it tends to happen when the hotel gets full especially in the high season and that this was common for most hotels in Hanoi.
Ms Linh was great and made the trip in Hue and Hoi An really enjoyable with great recommendations on where we should go and eat. She really took good care of us especially the children and was really knowledgeable about the history of all the places that we visited.
Our day tour with Mr Long was great and he brought us to the different places for street food that were really nice and we would have never been able to find these places otherwise. All the places that he brought us to shop ended up being one of the best value, and he even managed to get us to skip the queue and visit the Ho Chi Minh Mausoleum ahead of the crowd. He did tell us that he has a family restaurant in his village outside Hanoi and we thought that it will be nice to actually organise tour visits to see the other less touristy areas in Vietnam.
Once again, thank you for the lovely time we had in Vietnam. We will definitely come back again!
All the best for the new year!
Cher Min, Dorcas and family
Grant Belonje – visited 12/12 – 20/12/2014
Our trip was amazing thank you!
We really appreciated all the effort you put into our trip. The guides were very friendly and helpful and it would not have nearly been as much fun without them.
I loved VN and will definitely return.
Mrs. Sue Yenson – visited 19/11 – 30/11/2014
How are you? Just a quick note to let you know that we’ve arrived safety back home.
We really aprecaite your effort in organising such a wonderful tour itinerary for us. It was perfect, kept us busy with sight-seeing and still have some free time in between to do our own things. My husband enjoyed the ‘food-on-foot” tour very much, we don’t even know about these Vietnamese street foods until Mr Long introduced them to us. Halong Bay was beautiful and we had a lovely seafood feast on the boat. It was delicious! The kids love the seafood!
We would also like to thank all the tour guides – Mr Vinh, Mr Hao, Mr Long and Mr T – they are all very good, very knowledgeable, friendly & helpful. Even the drivers were very good (sorry can’t remember all their names). It must be tough to drive on those busy streets in Vietnam. I felt ill (caught a cold) on the Halong Bay cruise and Mr T has gone out of his way to make me feel better, making me ginger tea , congee etc… I felt such a nuisance for causing all the worries.
And last but not least it was great to meet up with you Anh! We are very happy with the tour and will definitely recommend to friends! We hope to come back to Vietnam soon to explore the other areas that we haven’t managed to see this time.
I’ve attached a picture we took together at the roof top coffee house. Thanks again and keep well.
Alan Neil & Jenny Taranto – visited 3/11 – 18/11/2014
We came across IV in the early stages of considering a Vietnam holiday…..and were won over from the first emails from Nam…..very prompt replies, changes made to better accommodate what we had in mind, very competitive prices and, in the end, an experience that couldn’t be bettered. Private chauffeurs, visas organised, collection to and from airports, internal flights, entry to sights, your own tour guide, 3 to 5 star accommodation, breakfast every day, many lunches and a dinner…..what more could anyone want? Even when my husband got ill towards the end of the trip, the guide went out of his way to ensure he got some medication and organised a local remedy. Nam stayed in regular contact and it was lovely to finally meet him in Hanoi. We highly recommend Indochina Voyages!
Alan Neil & Jenny Taranto